Introduction & Data Controller

This Privacy Policy sets forth the principles and practices governing the collection, use, and protection of personal information by Skybet365 in connection with its online gaming platform accessible via the official website. Skybet365 offers a range of online gaming services including sports betting, a peer-to-peer betting exchange, and a comprehensive online casino specifically tailored to players located in India.

Skybet365 is owned and operated by PrimeDigital Global Ltd., a company duly registered in the Autonomous Island of Anjouan, Union of Comoros. Skybet365 operates under an official gaming license issued by the Government of the Autonomous Island of Anjouan, Union of Comoros.

By accessing or using the platform or any services provided herein, users ("Players") acknowledge that their personal data will be collected and processed in accordance with this Privacy Policy. Skybet365, as the data controller, undertakes to handle such personal data lawfully, transparently, and in a manner that respects Player privacy while enabling the effective provision and secure operation of gaming services.

Information We Collect

In order to deliver its services, Skybet365 collects, stores, and processes specific categories of personal data provided directly by Players during account registration, login, and transactional activities:

  • Registration Information: When creating an account, Players submit details via the "Sign Up" process, including a chosen username and contact verification details to uniquely identify the account.
  • Login Credentials: Username and password combinations provided during login to authenticate identity and secure user access.
  • Payment and Financial Data: Necessary transactional data related to deposits and withdrawals made through supported Indian payment options (UPI, Paytm, Google Pay, PhonePe, local bank transfers) and cryptocurrency. Raw banking or card details managed directly by payment gateways are not retained by the platform.

How We Use Your Information

Skybet365 processes personal information for explicit and lawful operational and legal purposes:

  • Account Creation & User Verification: Establishing unique Player profiles, verifying identity, and confirming eligibility under applicable age and jurisdictional requirements.
  • Authentication & Access Management: Processing login credentials to secure user accounts against unauthorized access.
  • Payment Processing: Facilitating accurate deposit and withdrawal transactions across supported payment channels.
  • Customer Support: Utilizing information submitted via customer support exclusively to resolve technical or service inquiries.
  • Regulatory Compliance: Adhering to licensing obligations mandated by the Government of the Autonomous Island of Anjouan.

Data Sharing and Third Parties

Skybet365 operates an integrated platform where data processing is primarily handled internally. Personal data is not disclosed to external parties except as required for core service functionality:

  • Service Providers: Trusted third-party payment processors and software developers who assist in processing financial operations, casino software, and sportsbook modules under strict confidentiality obligations.
  • Regulatory Oversight: Statutory disclosures necessary to meet legal requirements or compliance audits under the platform's official gaming license.
  • No Commercial Marketing: Skybet365 does not sell or share personal data with external entities for commercial marketing purposes without explicit Player consent.

Data Security & Storage

Skybet365 maintains administrative, technical, and organizational security controls to protect Player data from unauthorized access, alteration, disclosure, or loss:

  • Administrative, Technical, and Organizational Controls: Security controls protect Player data from unauthorized access, alteration, disclosure, or loss.
  • Protected Storage: All personal data collected during registration, login, and financial activities is stored within protected systems managed by PrimeDigital Global Ltd.
  • Limited Retention: Data retention is strictly limited to the duration required for account administration, legal compliance, and operational necessity.

User Rights

Players registered on Skybet365 retain administrative control over their account details, including the ability to update contact information and manage credentials for enhanced account security. While statutory privacy frameworks vary across jurisdictions, Skybet365 commits to addressing reasonable and verifiable data access or correction requests submitted to the official support team:

  • Profile Control: Players retain administrative control over their account details, including the ability to update contact information.
  • Credential Management: Players can manage credentials for enhanced account security.
  • Access & Correction Requests: Skybet365 commits to addressing reasonable and verifiable data access or correction requests submitted to the official support team.

Contacting Support

For inquiries regarding this Privacy Policy or personal data handling, contact the Skybet365 support team via email at [email protected].